I was asked by a constituent if I could investigate the possibility of
getting a self service ticket machine at Broughty Ferry station to allow passengers
to collect their tickets at the time of their departure. The point made to me
was that if a ticket is purchased on-line, including a seat reservation, and
the journey is to be made relatively soon thereafter there isn’t sufficient
time for it to be posted. The ticket would need to collected from a machine, and
the nearest one is in Dundee. I raised the matter with the council’s city
development department and I received the following response:
‘The return of regular rail services at Broughty Ferry looked at
station facilities and included information and ticketing facilities review. A
ticket machine was not progressed by First ScotRail and in light of the current
franchise being re tendered I would not envisage any such investment being
considered until the operator is announced later this year.’
I understand the winner of the franchise will be notified in
October so I intend to pursue this matter further at that time.
